Location Services for the MamaBear App must remain enabled on your child’s phone in order for you to receive location updates and alerts through your MamaBear app.

To verify location services are enabled on your child’s phone, tap on Settings/Privacy/Location Services and verify that Location Services itself is toggled on and that MamaBear specifically indicates “Always” for iOS 8 or toggled “on” for iOS 7 as shown below:

Tap on Privacy and then Location Services
Tap on Settings/Privacy and then Location Services
iOS 8 Location Services Required for MamaBear App
iOS 8 Location Services Required for MamaBear App
iOS 7 Location Services Required for MamaBear App
iOS 7 Location Services Required for MamaBear App

 

 

 

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