Helping You Get Started with MamaBear 2.0

MamaBear 2.0You spoke and we listened. A new-and-improved version of the MamaBear Family Safety App inspired by suggestions from our users is now available.

MamaBear 2.0 features a number of enhancements that will be of interest to both children and parents:

  • Parents will love the larger map view with one-tap access to all information and more details on a child’s activities, such as their current and recent locations and any recent alerts received.
  • School and safe place alerts are now combined into a simpler feature with notifications letting parents know when their child has arrived or left places. The arrival alert to safe places provides additional comfort to parents.
  • The new view when a child’s logged in makes MamaBear more entertaining for kids and supports the app as a family communication tool. Enhancement to the check-in feature uses fun emoticons to share how they’re feeling.  And it’s customizable allowing children to choose their own wallpaper for the app background.

How to Get the Update

Visit the Apple App Store on your iOS devices and the Google Play Store on your Android devices to install or update the MamaBear App. Remember to update the app on your children’s phones for optimal use of the new features and be sure your children are appropriately logged in.

If it’s your first time installing MamaBear:

1. Download the app on the primary parent’s phone and create an account to add your family members.  Add the phone number and/or e-mail address you want to monitor as the child.

2. Install  the MamaBear App on the child’s phone. Log In with your child’s phone number and your password. The child’s view of the app is different than yours.

3. Be sure MamaBear App stays put. If your child closes MamaBear out of memory or deletes the app on their phone, you won’t receive location points. Check settings on your child’s phone to make sure location services is turned on and background refresh is on. Updated locations are controlled from MamaBear being active on your child’s phone.

Here’s a video to help set up parental restrictions on iPhone to prevent deleting apps.

Related: New Phones – Happy Kids – Anxious Parents

Helpful Tips

  •  Added guardians will have the same parental view as the main account holder. The main account holder and guardians will only be able to view children’s location and alerts, not each others.
  • You can monitor Facebook and Instagram activity without your child logging in to the app. You’ll simply need their login and password for each social site. Build a restricted words list to be alerted to inappropriate language, indications of hate or bullying.
  • Set Up location, driving and social media alerts. On the parent’s MamaBear version, tap “Settings” and select your child. You will see the easy-to-follow options for setting up alerts for location, social media and driving. When entering an address – keep it simple. In many cases, you don’t need to enter the full address.  We use Google to look up what we think you mean.  Sometimes just a place name works for the address to pop-up an accurate “did you mean” box.

Related: When Parents Monitor Kids’ Instagram

Tell Us More

We couldn’t have developed MamaBear 2.0 without the invaluable feedback of our friends and fans. But our work isn’t done – the team at MamaBear will continue to invite the suggestions of our users so that we can continually work to fill as many family safety needs as we can. The MamaBear Family Safety App provides parents with  ways to communicate with and protect their children in the age of digital parenting.

 Your feedback is important to us. Stay in touch and let us know what you think of MamaBear 2.0.  Email info@localhost with your questions, comments and ideas.


11 Replies to “Helping You Get Started with MamaBear 2.0”

  1. I download your app in my samsung note 2. Trying to log in but i need to register first my mobile. I can not see the word register anyware…i can only log in, click on forget password etc… where i need to register my phone number?
    When i open the app in my mobile it does not give me the option to register….

  2. Hi Giuseppe,
    Sorry for the inconvenience. Please tap the button that says “This is a Parent’s phone”, then tap “add a child”. This will register your account. Once you’ve completed the registration process, you’ll need to install MamaBear on your child’s phone and log in with their phone number and your password. Let me know how it goes. I’m here to help!

  3. Hi Teresa,
    Please tap the button that says “This is a Parent’s phone”, then tap “add a child”. This will register your account. Once you’ve completed the registration process, you’ll need to install MamaBear on your child’s phone and log in with their phone number and your password. Let me know how it goes. I’m here to help!

  4. Hi, I have set up the app on my phone to be able to monitor my little brother (which works fine) and I have created guardian accounts for my parents from my phone. I have installed the app on my parents phones but I don’t know what to do to do to get them to connect as guardians using the accounts I had already created for them from my phone.

  5. Hi Geoff,
    Seems your comment on the blog was overlooked. I’m very sorry. From a review of our database it looks like you’ve been able to get Betty signed in. All family members on an existing account will need to log in – not register a new account – after installing MamaBear on their phones. so you This will connect all members in their MamaBear family account. Let me know how things are going and I hope you’ve had a chance to update to MamaBear 3.0. Take Care, Robyn

  6. Hi Blaine,
    Thanks for registering for MamaBear. If you said “no” to the prompt to receive push notifications when initially installing, you’ll need to uninstall MamaBear for 24 hours for apple to re-prompt with that message. Unfortunately there isn’t any way for developers to re-send that prompt. It’s controlled by Apple. If you said “allow” in the notification prompt but want to change how you receive them, you can find notification settings through your main device settings. Stay in touch and let us know how we can help. Emailing support (at) mamabearapp (dot) com is the best way to get in touch! Robyn

  7. Thought my kid had a twitter account but he doesn’t. The app won’t let me out of the twitter login screen.

  8. Hi Mellisa – What kind of device do you have? I just tested it on an iphone 5 and a Samsung Galaxy and was able to tap the cancel button on the twitter log in screen to get back to the social media page of the MamaBear App. Thanks for using MamaBear!

  9. Hi Steve. MamaBear allows Guardians to choose whether or not to share their location with the rest of the family. Please check to make sure your location sharing is enabled by tapping on the menu in the top left corner, then tap on yourself to enter your settings. You should see the location sharing switch there. Please email support@localhost if you have any other issues or questions. Thanks for using MamaBear.

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